Vorwerk Kobold

Payment Options

During the order and checkout process, we will ask you for your payment details. You can normally only pay for products using the debit or credit cards that we accept, as set out on the website. By completing your payment details, you confirm that the card being used is yours or if you are acting for a business, that you have the authority to use it. All card payments are subject to authorisation by your card issuer.

Payment for products and all applicable delivery charges is in advance.

If you wish to pay by another means such as cheque or BACS, please ask for instructions by contacting us via the website.

Once we have accepted your order by sending you a confirmation email, you agree to pay us as set out in the terms and conditions and in accordance with the terms and conditions of our online payments provider.

Our online payment partners are authorised and registered by the Financial Conduct Authority. Please refer to their terms and conditions for further information.

If you do not make any payment due to us by the due date for payment, we reserve the right to charge interest to you on the overdue amount at the rate of 3% a year above the base lending rate of Barclays Bank (or its successors) from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgement. You must pay us interest together with any overdue amount.

Credit is provided by Ikano Bank AB (publ) and is available subject to status to UK residents aged 18 or over. Kobold and Thermomix® are trading styles of Vorwerk Limited, who is authorised and regulated by the Financial Conduct Authority. Vorwerk acts as a credit broker not a lender and only offers credit products for Ikano Bank AB (publ). Ikano Bank is authorised in Sweden by Finansinspektionen, the regulator for banks in Sweden, and is subject to limited regulation by the Financial Conduct Authority. Ikano Bank is a trading name of the UK branch of Ikano Bank AB (publ), which is registered with branch number BR016253. The registered office of the UK branch of Ikano Bank AB (publ) is Waterfront House, Waterfront Plaza, Station Street, Nottingham, NG2 3DQ.